Patient Resources
Insurance and Billing
Our practice is in-network with a number of insurance providers, including:
Please contact your insurance company directly to ensure coverage.
What Isn’t Covered By Insurance
Whether you’re a member or non-member, not every service that we offer is billable to insurance. Non-covered services include:
Acupuncture
IV Vitamin Infusions
Cosmetic Botox
If you’re uncertain about what is covered, don’t hesitate to contact us. We’re here to help!
Payment and Billing Information
Root Family Medicine offers three easy payment options:
Online
Our online Patient Gateway makes it easy for patients to see their balance, access test results, and make online payments. Visit the Mass General Brigham Patient Gateway here. Membership fees billed separately.
by phone
Call our friendly office staff at 508-928-7668 to make a payment by phone. For any questions regarding your bill, please call the number listed on your invoice.
by mail
If you prefer to pay by mail, please follow the directions on your paper bill.
